Shipping & Returns

Shipping Policy

 

Orders are shipped daily and we only do tracked shipping, so you have the maximum information about your shipment.

Ireland (please allow 3-5 working days

Postage is a flat rate of 7 euro (unless over 10kg) with an post.

Additional charges for Non-EU countries such as Custom fees or import taxes are not shown in the Checkout or handled by York St Clobber and therefore fall under the customer's obligation.

Please excuse that sometimes shipping times may have delays and note orders will be delivered Monday - Saturday, excluding Bank Holidays. We cannot accept responsibility for late deliveries due to unforeseen circumstances outside of our control.

If your order has not reached you within the given timeframe then please message us via yorkstclobber@gmail.com

How do I return unwanted items?
You can return any unwanted items within 14 days of receiving your order by sending it back to the address below. Once we receive the return, we will refund you within 3 days through the initial payment method. However the return shipping costs are at your own expense. You can also return unwanted online orders anytime within the 14 days in store. However purchases made in the store are not refundable but you can exchange them.

Post
To return an online purchase by post, just follow these instructions:
Place your items back into the package you received them in. 
Return to the address below - however this will be at your own cost:

York St Clobber

Mother Jones Market

Yort St

Cork City,

Ireland

T23C603

We strongly recommend that you use a secure or tracked method of postage, i.e. recorded or special delivery, and that you keep hold of your proof of postage. Until we receive your return, the items and their condition remain your responsibility.

You will receive an email notification once the refund has been processed. Please allow up to 3 days for your refund to appear in your bank if you paid via credit card or bank transfer. Delivery charges are non-refundable.